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A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
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BusinessLicense
GNU General Public License version 2.0 (GPLv2)Follow helpmeict
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User Reviews
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It works well and met our requirements exactly. We have been using it for years now and the fact that it's written in PHP allows easy customization.
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Using it for many years in several companies... Everyone likes it. Simple yet robust workflow enginge. Needs more reporting, but thats doable on request.